Services
VA-VA Virtual Assistant Services Head Office is based in Hertfordshire, offering flexible, friendly support , for busy business owners in Hertfordshire, Essex and beyond. Running a business is exciting, but the admin, customer service, and day-to-day operations can quickly take over.
That's where we come in.
I'm Victoria, a Virtual Assistant based in Stanstead Abbotts (SG12), supporting clients across East Hertfordshire and West Essex, including Ware, Hertford, Hoddesdon, Broxbourne, Harlow, Epping and Bishop's Stortford.
Whether you need reliable admin support, help managing your property portfolio, customer service you can trust, or someone who simply gets things done, I'm here to make your working life easier.
How We Support You
Experierienced, dependable and Practical, hands-on help tailored to the way you work, we offer a very flexible mix of virtual, hybrid and on-site support, ideal for small businesses, start-ups, property professionals, entrepreneurs and anyone who needs an extra pair of capable hands helping with those day-to-day tasks that eat in to your day.
VA-VA Virtual Assistants also have an office in Málaga, Spain, are we are proud members of the Society of Virtual Assistants UK.
With a strong background in customer service, administration, and problem-solving, Victoria and her team deliver high-quality support designed to keep your business running smoothly.
Customer Service SUPPORT
With a strong background in customer service and problem solving, these are key skills for Victoria and her staff.
Liaising with clients and suppliers. Time consuming issues that require a firm but fair hand.
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Client communication
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Enquiry handling
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Complaint resolution
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Time Management
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Patience
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Active listening
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Reframing ability
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Adaptability
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Problem Solving
Property Support
Owning property rentals in both the UK and Spain and having clients in the Property game Victoria and her team are in a strong position to help you with yours. Whether thats holiday lets, tenants or Airbnb.
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Tenant communication
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Tenant Screening
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Maintenance coordination
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Booking contractors
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Property admin and compliance support
SPECIALISED AND GENERAL OFFICE SUPPORT
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Diary and email management
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Bookkeeping and invoice management
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Data entry and general administration
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Quality control and compliance
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Branding and document preparation
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Social media assistance
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QuickBooks and Xero support
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Basic website updates
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HR administration
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GDPR compliance support
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Property and office management tasks
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Expense tracking
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Reconciliation support
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Liaising with accountants
Market research SERVICES
Market Research is a great way of keeping up with trends and competing with your competitors, especially useful for start-ups and small businesses but it can be very time consuming. Why not ask me what I can do for you.
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Competitor Analysis & Monitoring
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Industry Trent Reporting Customer
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Product/Service Benchmarking
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Target Audience Profiling
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SWOT Analysis Report
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Keyword & SEO/GEO Research
Areas Covered
Hertfordshire:
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Ware
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Hertford
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Hoddesdon
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Broxbourne
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Cheshunt
Essex:
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Harlow
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Epping
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Nazeing
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Roydon
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Loughton
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Waltham Abbey
also covered:
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London
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Bedfordshire
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Cambridgeshire
If you're nearby, I can usually offer in-person support too.
For Spain:
VA-VA Virtual Assistants have VAs in both Spain and the UK.
For Spain, we are based in Andalusia, near Malaga.
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Velez Malaga
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Torre Del Mar
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Iznate
Specialised Services
Specialist Network Access Need something outside my remit?
Victoria also works in partnership with industry experts specialising in:
Industry Specialists
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HUMAN RESOURCES
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HEALTH & SAFETY
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BRANDING PHOTOGRAPHER
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VIDEOGRAPHER
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WEB DESIGN
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DIGITAL MARKETING
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INSURANCE CLAIMS
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PROPERTY STAGING
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WILLS & PROBATE LAWYER
As the founder of an established business network group,
Victoria has access to many other Hertfordshire and Essex based industry specialists.
MORE ABOUT VICTORIA
Streamlined Efficiency
In a competitive market, your growing business needs support. Victoria Alderman offers a full Virtual Assistant Service, with or without a contract .Whether it is a one-off-task or an ongoing project, Victoria and her team of VA's skill set drive your productivity, no matter what industry you’re in. Get your schedule back on track and take your life back.
Victoria has completed a course in GDPR, Word,& Excel, Property Management and is studying further courses to add skills to her repertoire. Contact her today to see what Victoria and her team can do for you.
PERSONALISED TO YOUR BUSINESS NEEDS
Get Organised
THE VICTORIA ALDERMAN MISSION
Built on Excellence.
Providing a seamless service between myself, your business and your clients.
"Support that frees your time and fuels your growth"
EXPERIENCE GAINED FROM VARIOUS INDUSTRIES
Above and Beyond
Victoria and her teams skills have been carefully honed in order to provide her clients with the best possible service. Some of the industries include Landlord/Tenant liaison including inspections, Accounting, Hospitality, Licenced Trade, Catering Supplies, Motor Trade, International Shipping and Logistics, HVAC Industry, and various other Small Businesses. Victoria and her VA's are responsible, personable, and ready to be part of your team. Contact us to find out more.
When you decide to work with Victoria and her team, you get to take advantage of a service that is tailored to meet the needs of your business, helping you stay organised, efficient and focused on your growth productivity and long term success every single day.
VIRTUAL, HYBRID OR
ON-SITE. A FLEXIBLE SERVICE THAT SUITS YOU
Reach the World
In today’s globalized world, chances are you’re working with clients from more than one country. The advantage of offering a virtual service is it doesn't matter where you are based. The internet brings us together. If you happen to be close enough, Victoria will also work on site with you. Just ask if you require in-person appointments.
Why Local Businesses Choose VA Virtual Assistants
Support that feels personal, reliable and genuinely helpful. Local to Ware (Hertfordshire SG12) We understand the Hertfordshire & Essex business landscape.
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Hybrid & On-Site Support - Rare among VAs and ideal for hands-on roles
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Warm, Friendly Communication - Clients feel looked after, not outsourced
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Flexible Packages - Pay only for the time you need
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Multi-industry experience - Property, Customer Service, Operations, Small Business
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A trusted network of specialists - One point of contact, many solutions