Services & Locations

Below is a list of some of the services we can offer, along with the locations locally we service. As we work both virtually and in person see the details below. If you cannot find what you are looking for, just drop me a message using the contact me form at the bottom. All consultations are free.

Hourly rate: £25 per hour, retainers are welcome depending on availability.

Customer Service SUPPORT

With a strong background in customer service and problem solving, these are key skills for Victoria and her staff.

Liaising with clients and suppliers. Time consuming issues that require a firm but fair hand.

Client communication
Enquiry handling
Complaint resolution
Time Management
Patience
Active listening
Reframing ability
Adaptability
Problem Solving

Property Support

Owning property rentals in both the UK and Spain and having clients in the Property game Victoria and her team are in a strong position to help you with yours. Whether thats holiday lets, tenants or Airbnb.

Tenant communication
Tenant Screening
Maintenance coordination
Booking contractors
Property admin and compliance support

SPECIALISED AND GENERAL OFFICE SUPPORT

Diary and email management
Bookkeeping and invoice management
Data entry and general administration
Quality control and compliance
Branding and document preparation
Social media assistance
QuickBooks and Xero support
Basic website updates
HR administration
GDPR compliance support
Property and office management tasks
Expense tracking
Reconciliation support
Liaising with accountants

Market research SERVICES

Market Research is a great way of keeping up with trends and competing with your competitors, especially useful for start-ups and small businesses but it can be very time consuming. Why not ask me what I can do for you.